Threads API Error ReferenceComplete troubleshooting guide with solutions

Comprehensive reference for Threads API errors. Find solutions and troubleshoot common integration issues.

7 error codes
3 categories
Graph API

Error Categories

Authentication

3 errors

Media

1 error

Video

3 errors

All Error Codes

#Authentication

revoked_access_tokenrefresh-token

Threads access token is invalid or revoked. Please reconnect your Threads account.

Solution:

Your Threads access token was revoked. This happens when you remove app permissions or Instagram security detects suspicious activity. Reconnect your account.

token is invalidrefresh-token

Threads access token is invalid or revoked. Please reconnect your Threads account.

Solution:

Your token is no longer valid. Threads tokens are tied to Instagram accounts. Reconnect your Threads account through Instagram business account.

session has been invalidatedrefresh-token

Your Threads session has expired. Please reconnect your Threads account.

Solution:

Your Threads session expired. This can happen after password changes or security checks. Reconnect your Threads account to establish a new session.

#Media

media processingretry

Threads is still processing your media. Retrying...

Solution:

Threads is still processing your uploaded media. This is normal and the system will automatically retry. Large videos may take longer to process.

#Video

video formatuser-error

Video format not supported. Please ensure video is H.264/AAC MP4 format.

Solution:

Threads requires MP4 videos with H.264 codec and AAC audio. Convert your video to this format using tools like FFmpeg or HandBrake.

video codecuser-error

Video format not supported. Please ensure video is H.264/AAC MP4 format.

Solution:

Video codec not supported. Use H.264 (video) and AAC (audio) codecs. Avoid using HEVC/H.265 or other modern codecs that Threads doesn't support yet.

duration exceeduser-error

Video duration exceeds Threads' limit (5 minutes max).

Solution:

Threads videos must be 5 minutes or less. Trim your video to fit within this limit. Consider splitting longer content into multiple posts.

Best Practices

Error Handling

  • Handle media processing delays automatically
  • Validate video format before upload
  • Monitor token expiration
  • Implement retry logic for media processing

Prevention Tips

  • Use H.264/AAC MP4 format for videos
  • Keep videos under 5 minutes
  • Reconnect account after Instagram password changes
  • Wait for media processing to complete

Need Help with Threads Integration?

Our API handles error scenarios automatically with smart retry logic and detailed logging.