Facebook API Error ReferenceComplete troubleshooting guide with solutions

Comprehensive reference for Facebook Graph API errors. Find solutions for authentication issues, content violations, rate limits, and media problems.

15error codes
6categories
Graph API v19.0

Error Categories

Authentication

4 errors

Media

1 error

Rate Limiting

1 error

Content Policy

3 errors

Content Format

4 errors

Service

2 errors

All Error Codes

#Authentication

Error validating access tokenrefresh-token

Facebook access token is invalid. Please reconnect your Facebook account.

Solution:

This means your Facebook access token is no longer valid. You need to reconnect your Facebook account to get a new valid token. Go to your account settings and reconnect Facebook.

490refresh-token

Facebook session expired. Please reconnect your Facebook account.

Solution:

Your Facebook session has expired. This typically happens after a certain period of time or if you changed your Facebook password. Reconnect your Facebook account to establish a new session.

REVOKED_ACCESS_TOKENrefresh-token

Facebook access token has been revoked. Please reconnect your Facebook account.

Solution:

Your access token was revoked, either by you removing the app from your Facebook settings or by Facebook security systems. You must reconnect your Facebook account.

1404078refresh-token

Page publishing authorization required. Please reconnect your Facebook account.

Solution:

The app needs page publishing permissions. Make sure you grant all required permissions when reconnecting, especially the 'pages_manage_posts' permission.

#Media

1366046user-error

Photos should be smaller than 4MB and saved as JPG or PNG.

Solution:

Compress your image or use a different image format. Facebook only accepts JPG and PNG images under 4MB. Use an image compression tool to reduce file size.

#Rate Limiting

1390008retry

You are posting too fast. Please wait a moment and try again.

Solution:

Facebook has rate limits to prevent spam. Wait a few minutes before attempting to post again. If you're scheduling multiple posts, add more time between them.

#Content Policy

1346003user-error

Content has been flagged by Facebook as potentially abusive or inappropriate.

Solution:

Review your content to ensure it complies with Facebook's Community Standards. Remove any potentially offensive or inappropriate content before posting.

1404006user-error

Couldn't post your content. A security check in Facebook may be required.

Solution:

Facebook's security systems have flagged your content or account. Log into Facebook directly and complete any required security checks. You may need to verify your identity.

1404102user-error

Content violates Facebook Community Standards. Please review your post.

Solution:

Your content violates Facebook's Community Standards. Review the standards at facebook.com/communitystandards and modify your content to comply.

#Content Format

1609008user-error

Cannot post Facebook.com links.

Solution:

Facebook doesn't allow posting links to facebook.com domains. Remove any Facebook links from your post content.

2061006user-error

Invalid URL format in post content.

Solution:

Check that all URLs in your post are properly formatted (e.g., starting with http:// or https://). Remove or fix any malformed URLs.

1349125user-error

Invalid content format.

Solution:

Review your post format. Ensure you're using the correct API parameters and that your content structure matches Facebook's requirements.

Name parameter too longuser-error

Post content is too long.

Solution:

Facebook has character limits for posts. Shorten your content or split it into multiple posts. The maximum length is typically 63,206 characters.

#Service

1363047retry

Facebook service temporarily unavailable. Please try again later.

Solution:

Facebook's servers are experiencing issues. Wait a few minutes and try again. If the problem persists, check Facebook's Platform Status page.

1609010retry

Facebook service temporarily unavailable. Please try again later.

Solution:

This is a temporary Facebook service issue. Wait a few minutes before retrying your request. The system will automatically retry for you.

Best Practices

Error Handling

  • Implement automatic retries for rate limit and service errors
  • Store refresh tokens securely and handle token refresh flows
  • Log all errors with context for debugging
  • Show user-friendly error messages in your UI

Prevention Tips

  • Validate content before sending to Facebook API
  • Compress images and optimize media before upload
  • Implement rate limiting in your application
  • Monitor Facebook Platform Status regularly

Need Help with Facebook Integration?

Our API handles all these error scenarios automatically with smart retry logic and detailed logging.